Songkeep — Terms of Service

Last updated: July 31, 2026

Welcome to Songkeep. These Terms of Service ("Terms") govern your use of the website songkeep.app and related services (the "Service"), operated by an individual proprietor doing business as "Songkeep" ("Songkeep", "we", "us"). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. What Songkeep Is

Songkeep lets you create personalized, AI-assisted custom songs as gifts. You provide details (a story, names, an occasion, style preferences, and optionally a photo or a voice note), review and approve lyrics, listen to a free preview, and may purchase the full song. Purchased songs are delivered on a private gift page that can be shared with the recipient, together with downloadable audio files.

Songs are produced with the assistance of third-party generative AI music technology. Human creative input (your story, your lyric edits, your choices) shapes each song, but audio is machine-generated.

2. Eligibility

You must be at least 13 years old to use the Service and at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. If you are between 13 and 18, you may use the free features only with the consent and supervision of a parent or legal guardian.

The Service is offered to a global audience but is not directed to residents of mainland China, and we make no representation that the Service is appropriate or available there.

3. Your Content

"Your Content" means anything you submit to the Service: stories, messages, names, lyrics and lyric edits, photos, and voice recordings.

You keep ownership of Your Content. You grant Songkeep a worldwide, non-exclusive, royalty-free license to host, process, reproduce, and adapt Your Content solely to operate the Service — including generating lyrics and songs, creating the gift page, and delivering your order.

You promise (warrant) that:

• You own Your Content or have all rights and permissions needed to submit it;
• If Your Content includes another person's name, likeness, photo, or voice, you have that person's permission (or, for minors, their guardian's permission);
• Your Content does not infringe any third party's copyright, trademark, privacy, or publicity rights and does not violate any law.

You are solely responsible for Your Content. We may remove content or refuse service where we reasonably believe these promises are broken.

4. Prohibited Content and Conduct

You may not use the Service to create or share content that:

• is unlawful, defamatory, harassing, hateful, or discriminatory;
• is sexually explicit, or sexualizes minors in any way;
• promotes violence, self-harm, or illegal activity;
• impersonates any person or is intended to deceive or defraud;
• infringes intellectual-property or privacy rights (including uploading photos or voices of people who have not consented);
• attempts to reverse-engineer the Service, abuse free features, circumvent usage limits, or interfere with the Service's operation (including through bots or automation).

We may suspend or terminate access for violations, and we may refuse or cancel any order that our content-safety review flags.

5. Songs, License, and Ownership

What you receive. When your purchase is completed and the song is delivered, Songkeep grants you (and the gift recipient) a perpetual, worldwide, non-exclusive license to use the delivered song for personal, non-commercial purposes — including private listening, gifting, downloading, sharing with friends and family, and posting on personal social-media accounts (non-monetized).

What is not included. The license does not include commercial exploitation (such as selling the song, monetized distribution or streaming, advertising, or synchronization in commercial media). If you want commercial rights for a specific song, contact us at support@songkeep.app and we will advise what is possible.

Important honesty notice — please read. Songs are generated with third-party AI music technology. Accordingly:

• We do not transfer copyright ownership of the song to you, and we do not represent that the delivered song is protectable or registrable under copyright law in any jurisdiction;
• We do not guarantee that any song is unique or exclusive. Generative systems can independently produce similar melodies, arrangements, or phrases for other users;
• Lyrics are drafted from your input and approved by you before purchase; you are responsible for the lyric content you approve.

We believe plain honesty about AI-generated works is better than big promises. What we do guarantee is set out in our Refund & Satisfaction Policy.

6. Orders, Pricing, and Payment

Prices are shown at checkout in USD (or your local currency where offered). Payments are processed by our payment partner Creem, acting as merchant of record; your payment relationship, receipts, and applicable taxes (such as VAT/GST) are handled through Creem. We never store your card details.

A purchase is complete when payment is confirmed. Delivery of the full song normally begins immediately and is typically completed within minutes; occasionally generation and quality checks can take longer.

7. Previews and the Free Tier

Free previews exist so you can hear your song before paying. Free features are subject to fair-use limits (per person, per email, and per network) and anti-abuse controls. We may change free-tier limits at any time. Preview snippets are for evaluation only and may not be redistributed.

8. Refunds

Our Refund & Satisfaction Policy (published at /refund and incorporated into these Terms) explains your rights, including our free-regeneration and money-back guarantee, and the treatment of statutory withdrawal rights for digital content in the EU/UK.

9. Gift Pages and Data Retention

Purchased songs and their gift pages are hosted so the recipient can access them long-term. We intend to keep purchased songs available indefinitely, but "lifetime" hosting cannot be guaranteed forever; if we ever discontinue the Service, we will make reasonable efforts to notify you at your order email and provide a download window of at least 90 days. Please download and keep your files.

Unpurchased drafts and preview material may be deleted automatically after a period of inactivity.

10. Intellectual Property of the Service

The Service itself — including the website, software, design, and branding — is owned by Songkeep or its licensors. These Terms grant you no rights in the Service other than the right to use it as intended.

11. Copyright Complaints (DMCA / Takedown)

If you believe content on the Service infringes your copyright, email legal@songkeep.app with: (a) identification of the work claimed to be infringed; (b) the URL of the allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief that the use is unauthorized; (e) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act; and (f) your physical or electronic signature. We will review and, where appropriate, remove or disable access to the material and notify the uploader.

12. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that songs will meet subjective artistic expectations beyond the preview you approved, or that any song is unique, exclusive, or copyright-registrable.

Nothing in these Terms limits rights that consumers have under mandatory local law.

13. Limitation of Liability

To the fullest extent permitted by law, Songkeep's total liability arising out of or relating to the Service is limited to the amount you paid for the order giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the maximum extent permitted.

14. Indemnity

You will indemnify and hold Songkeep harmless from claims arising out of Your Content (including claims that a photo, voice, name, or story you submitted infringes someone's rights) or your breach of these Terms.

15. Changes to the Service or Terms

We may update the Service and these Terms. Material changes will be posted on this page with a new "Last updated" date. Continued use after changes take effect constitutes acceptance.

16. Governing Law and Disputes

These Terms are governed by the laws of Japan, without regard to conflict-of-law rules, and disputes will be resolved in the courts of Tokyo, Japan — except where the mandatory consumer-protection law of your country of residence provides otherwise, in which case that law and venue apply to the extent required.

17. Contact

Songkeep — operated by an individual proprietor Email: support@songkeep.app Website: https://songkeep.app

The English version of these Terms is the governing version; translations are provided for convenience only.

The English version is the governing version; translations are for convenience only.